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FAQs

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Categories

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Genaral

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[accordion-item title=”Why your price is so cheap compared to other retailers?”]

We buy Digital License(i.e., Product Key) in bulk so it minus the costly Retail packaging that comes with individually sold units, Retail Pack includes 1-DVD + Packing + 1-Product Key + Manual + Delivery Charges that why sold at very high price

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[accordion-item title=”The Product Keys you provide are really Genuine?”]

YES! the Product Keys which we provide are all 100% Genuine Verified Product Key, which get activate through Microsoft servers only.

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[accordion-item title=”When will be my Product Key delivered?”]

All Product Key are delivered instantly after we receive successful payment approval from our payment gateway provider.

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[accordion-item title=”What if you fail to deliver the Product Key in 24-working hrs?”]

Don’t worry it has never happen, because we always have enough stock with us, it may only happens if any technical error has occurred.

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[accordion-item title=”How to Activate the Product Key?”]

Product Key activation details will be sent with the Product Key via email.

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[accordion-item title=”What if the Product Key don’t get Activated?”]

Don’t worry, it has never happen with us. Because all Product Key which we send are 100% Verified Genuine Product Key, by if any change the sent Product Key don’t work we will happily issue you new Product Key.

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[accordion-item title=”I have forgotten my Account password, now what?”]

Go to My Account Page click on Lost your password? enter your username or email, a password reset email will be sent to the email address.

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[accordion-item title=”I have lost my Product Key, now what?”]

Just contact us through our Contact Us page, rest we will guide you.

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[accordion-item title=”What about after Sale Service?”]

Don’t worry we are always happy to help you, if you have any issues just contact us through our Contact Us page, we will revert you back within 24-working hrs.

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[accordion-item title=”Why are your products priced so competitively compared to other websites?”]

Our products are cheap for several reasons:

  1. We are in a promotional period, we want to make our website known worldwide, and we believe that the best advertising is low prices.

  2. We are Microsoft digital products wholesalers. We buy these products at very, very low prices, which leaves us greater leeway to play with the final price.

  3. Because Microsoft does not spend anything on shipping, producing discs, boxes, and user guides, the price we obtain the products at is reasonable.

These three reasons put together result in our rock-bottom prices.

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Software

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[accordion-item title=”What are OEM products?”]

OEM (Original Equipment Manufacturer) products or software are generally full-version software and will not function as an upgrade. An OEM product is always licensed for one computer, is not transferable, and does not come with technical support from the manufacturer.

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[accordion-item title=”What are Retail Software products?”]

Retail Software products are the same products you would purchase at local software stores. They are packaged for retail sale and usually include the retail box, CDs, a manual, the paper license agreement, and an Activation key. Similar to OEM software, a Retail Product is licensed for use on one computer only.

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[accordion-item title=”Is your software legitimate?”]

All our software products are 100% legitimate and authentic. They are all covered by our company’s hassle-free money-back guarantee.

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[accordion-item title=”Am I able to re-install the software on another machine should my operating system crashed or computer hardware failed?”]

OEM and Retail software licenses will allow activation on one machine only.

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[accordion-item title=”Can I buy one licensed software and install on multiple computers?”]

OEM and Retail software licenses will allow activation on one machine only.

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Payments

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[accordion-item title=”What methods of payment are accepted?”]

Click Here for complete details about Payment Method available.

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[accordion-item title=”What about Refund?”]

Click Here for complete details on Refund Policy.

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[accordion-item title=”Do I receive an invoice for my order?”]

Yes, you can download your invoice for all your orders from your account dashboard.

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[accordion-item title=”Price displayed on the site, Is sales tax included?”]

Yes, you see final price, all taxes are included.

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